PHCN assures on improved services through new payment scheme

The Power Holding Company of Nigeria (PHCN) yesterday assured of its readiness to provide more efficient and customers’ friendly services through a newly introduced Credit Advance Payment Metering Implementation Schene, CAPM.

The Managing Director/Chief Executive Officer (MD/CEO) of Ibadan Electricity Distribution Company (IBEDC), Mr. Bolaji Oyesiku, made the disclosure while addressing journalists at the company’s office, Iyaganku, Ibadan. At the forum, which had in attendance the 13 CAPMI bidders allocated to the coverage areas of the entire Oyo, Ogun, Osun and Kwara States and parts of Niger, Ekiti and Kogi States, he said the new scheme was a creation of Nigerian Electricity Regulatory Commission, NERC.

He said the creation became necessary to address what he called the “ugly trend through the payment for meters which is refundable over a specified time period, to the customers, who believe in the scheme”.

He recalled that a lot of customers to not have meters and the quest by the former PHCN to reduce theft of electricity by consumers led to the 2001 approved capture of customers for energy billing without necessarily paying connection fee for metering.

He said, “This programme was subsequently backed up by allowing Zonal and District Officers to recruit young graduates designated then as Enumerators to capture such illegal electricity users in NEPA billing system nationwide.

“The resultant phenomenal growth in customer population precipitated the beginning of metering gap in the country, unfortunately, poor collection efficiency by residential, commercial and some government agency customers led to our inability to buy energy meters”.

Oyesiku, while noting the metering gap, rather than reduce began to widen further, affirmed that “what CAPMI is meant to achieve is to make every electricity user accountable and happy over our billing mechanism.” “Through this scheme, virtually every customer is supposed to be metered while at the same time avoid wastage, while we are committed more than ever before to satisfy the aspirations of our customers in terms of improved service delivery, we implore them to play their part”, he stated.

He added they could do this by shunning all illegality and safeguarding the company’s installations in their neighbourhood against theft and vandalism.

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